Information and Communications Technology Support

2014 09 Telecom Afghan (1)

Our SA’s provided installation, support of system specific updates and modification of computer registries for all NIPR, SIPR and Coalition Microsoft Exchange and Sequel servers.   They also provided enterprise monitoring and Tier 3 support for NIPR Forward Operating Bases (FOB), SIPR FOBs and 15 Coalition FOBs servers while monitoring real-time network\system functionality and correct or report outages to the appropriate office for corrective action. Our NA’s monitored all hardware components that make-up the network such as transmission equipment (Satellite and Microwave), switches, routers and wireless components and all traffic (electrons) traveling through the network for accessibility and speed of service. Our IA Engineers provided oversight and ensuring application of Security Technical Implementation Guides (STIGS) and Information Assurance Vulnerability Alerts (IAVAs) are properly installed and ensure correct network functionality by the System Administrators.

IZ Technologies’ performance in USCENTCOM’s area of responsibility (AOR) performing System Administration, Network Administration and Information Assurance is demonstrated by the current supported we are providing:

3-star Headquarters and forward operating locations: 

IZT team members continually assisted in the design, engineering, implementation and technical support for communications, automation, data processing systems, information assurance, visual information systems and other supporting infrastructure requirements for C4I operations in accordance with the USMC MEF mission requirements. Our administrators provided enterprise monitoring and Tier 3 support for real-time network and system functionality. They correct or report outages to the appropriate office for corrective action if not able to correct on-the-spot.

Problem Identification and Solution and Resolution: The past work performed in support of the US Marines provided the capability to identify problems, identify solutions, gain consensus amongst all participants and implement those solutions to resolve the issues that were affecting the performance of the computer network.  

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